What is the Type Ahead Feature in the TS360 Product Search box?

As you begin typing text within the Product Search field, suggestions will display as a drop-down. You can select one of these suggestions by clicking on it with your mouse.


type ahead example

Any time someone selects one of the suggested items, it is recorded in our database as a hit. The aggregate hit for a given keyword is then fed back nightly through FAST as a frequency count for a given keyword and used to drive the sort order in future suggestions.

The idea is that if users are frequently selecting a given suggestion item, then it is more than likely a more relevant, and therefor useful, keyword.